23vip Terms & Conditions — Rules for Bangladesh Players

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 23vip ("we", "us", "the Platform") governing your access to and use of the 23vip online casino and sports betting platform, including all games, features, promotions, and services available at https://23vip.vin and any related subdomains or mobile versions thereof.

By registering an account, logging in, making a deposit, or otherwise accessing any part of the 23vip platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the 23vip platform. 23vip reserves the right to amend these Terms at any time; continued use of the platform after any amendment constitutes acceptance of the revised Terms.

To be eligible to hold a 23vip account and participate in real-money wagering, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age.
• You are acting on your own behalf and not on behalf of any third party.
• You are not a resident of any jurisdiction where online casino and sports betting is expressly prohibited by applicable law.
• You hold only one registered account on the 23vip platform. Multiple accounts per person are strictly prohibited.

To access real-money games and betting markets on 23vip, you must register a personal account. The following requirements apply to all registrations:

• You must provide accurate, complete, and up-to-date personal information during registration, including your full name, date of birth, and a valid Bangladeshi mobile number.
• 23vip may require you to complete identity verification (KYC) procedures before processing any withdrawal. KYC documents may include a valid national ID, passport, or other government-issued identification.
• You are responsible for maintaining the confidentiality of your account credentials. 23vip is not liable for losses resulting from unauthorised access where you have failed to keep your login details secure.
• 23vip reserves the right to close or suspend any account at its sole discretion, including where fraudulent activity, breach of these Terms, or suspected multi-accounting is identified.

23vip operates a strict one-account-per-person policy. If multiple accounts are found, all may be suspended and any balances or pending bonuses may be forfeited without notice. If you believe you have accidentally created a duplicate account, contact support immediately at [email protected].

23vip supports a range of local Bangladeshi payment methods to facilitate fast, convenient transactions in Bangladeshi Taka (৳). The following conditions apply to all financial activity on the platform:

• Deposits are credited to your account balance in real time upon successful confirmation from the payment provider. 23vip is not responsible for delays caused by third-party payment providers.
• Withdrawals are subject to KYC verification. 23vip reserves the right to request identity documents before releasing any withdrawal, regardless of the amount.
• You may only withdraw funds to a payment method that you own and that was used to make a deposit. Third-party withdrawals are not permitted.
• Minimum deposit and withdrawal amounts are displayed during the transaction process. These thresholds may vary by payment method and are subject to change without notice.

23vip does not charge fees on standard deposits or withdrawals; however, your payment provider may apply its own transaction charges. Players are responsible for any fees their payment provider levies. In the event of a technical error resulting in an incorrect credit, 23vip reserves the right to correct that error by adjusting the account balance accordingly.

23vip offers bonuses and promotional offers from time to time, including a welcome bonus for new players and reload bonuses for returning players. The following general terms apply to all bonuses unless a specific promotion's page states otherwise:

• Bonuses are credited automatically upon qualifying deposit. Where a bonus code is required, it must be entered at the time of deposit and cannot be applied retrospectively.
• All bonuses are subject to wagering requirements as stated on the relevant bonus page. Bonus funds may not be withdrawn until the wagering requirement is fully met.
• 23vip reserves the right to withdraw or modify any bonus offer at any time without prior notice. Players found abusing bonus offers — including through multi-accounting or arbitrage — may have bonuses forfeited and accounts suspended.
• Bonuses are for personal use only and cannot be transferred to another player account or exchanged for cash outside of the normal wagering process.

The following conduct is strictly prohibited on the 23vip platform. Violation may result in immediate account suspension, forfeiture of all balances and pending bonuses, and reporting to relevant authorities where applicable:

• Registering more than one account on the 23vip platform (multi-accounting).
• Using automated software, bots, scripts, or AI tools to access the platform, place bets, or exploit game outcomes.
• Attempting to defraud the platform or other players through collusion, match-fixing, or any other manipulative practice.
• Using the platform for money laundering or to process proceeds of any criminal activity.
• Providing false or misleading information during registration, KYC verification, or any communication with 23vip support.

23vip employs fraud detection systems and cooperates with relevant authorities in the investigation of suspected prohibited conduct. Any winnings generated through prohibited conduct will be forfeited and are not payable. 23vip's determination of prohibited conduct is final and binding.

23vip is committed to promoting responsible gaming among its players in Bangladesh. The platform provides tools to help every player manage their gambling activity. The following responsible gaming tools are available free of charge to all 23vip account holders:

• Deposit limits: set daily, weekly, or monthly maximum deposit amounts to control your spending.
• Session reminders: receive notifications when you have been playing for a set duration to encourage regular breaks.
• Cooling-off period: temporarily suspend your account for a defined period (24 hours to 6 weeks) to take a break from gambling.
• Self-exclusion: permanently or for a long-term period exclude yourself from the 23vip platform. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period.

All content on the 23vip platform — including text, graphics, logos, game interfaces, software, audio, video, and the overall design and layout — is the intellectual property of 23vip or its respective content licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for personal and recreational purposes in accordance with these Terms. You may not copy, reproduce, distribute, modify, create derivative works from, or otherwise exploit any content from the 23vip platform without the prior written consent of 23vip.

To the fullest extent permitted by applicable law, 23vip, its directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the platform, including loss of profits, loss of data, loss of goodwill, service interruption, or system failure, even if 23vip has been advised of the possibility of such damages.

23vip does not warrant that the platform will be uninterrupted, error-free, or free from harmful components. Access is provided on an "as is" and "as available" basis. In the event of a technical fault that results in a game round being voided or a bet being incorrectly settled, 23vip's decision on the correct resolution is final.

23vip reserves the right to update, modify, or replace any part of these Terms at any time without prior notice. The most current version will always be available on this page with the "Last Updated" date revised accordingly. Your continued use of the 23vip platform after any modification constitutes your binding acceptance of the revised Terms. If you object to any changes, your sole remedy is to stop using the platform and close your account.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 23vip support team. Our team is available 24/7 and will respond as promptly as possible. Reach us by email at: [email protected] (plain text only — not a clickable link). Please include your registered account username and a clear description of your query in all support communications.